Frequently Asked Questions

---

Life happens, and we understand that plans may change. We kindly require a minimum of 24 hours’ notice for cancellations or rescheduling. Appointments canceled or rescheduled within 24 hours will be charged 50% of the scheduled service. No-show appointments will be charged 100% of the service value.

All fees must be paid prior to your next appointment. Prepaid sessions (including treatment plans, gift certificates, and gift cards) are non-refundable.

As we operate by appointment only and do not double-book clients, last-minute cancellations prevent us from offering that time to another guest.

Your session begins with a brief consultation to understand your goals, preferences, and areas of concern. Every treatment is personalized to meet your individual needs.

Yes. We operate strictly by appointment to ensure each client receives dedicated and uninterrupted care. 

We use high-quality, all-natural skincare products in all of our treatments. Some of the brands we use include Eminence Organics and Jan Marini.

We offer a variety of facial treatments including hydrating facials, anti-aging facials, and acne facials. Our estheticians can help determine the best treatment for your skin type and concerns.

Yes. Gift certificates are available and make a thoughtful gift for any occasion.

We recommend showering before your appointment and avoiding shaving or waxing the day of your treatment. You should also avoid wearing any lotions or perfumes.